Consider These Invaluable Tips on How to Foster Top-Down Communication In Your Business

It’s just been five years since a New York Times article represented Jeff Bezos corporate communication strategy as ‘bruising.’ In response, the CEO rolled out a program dubbed “Connections” to help the company understand its workforce. Fast forward to 2019; Business Insider study shows that Amazon’s employees are 74% satisfied with the company and would recommend a friend. As it seems, the connections program worked wonders and improved employee satisfaction levels.

What can we learn from this? First, Bezos recognized that there was a problem with internal communications within the company. Secondly, he came up with a tool that enabled employees to express their concerns and make their suggestions freely.  What can you do in your corporation to improve internal interactions and get to know your employees better? Intranet portals are strategic SaaS systems that can help you bolster engagement, collaboration, and cooperation among teams.

Employee Feedback

The cornerstone to developing and growing a motivated team has mechanisms where you can analyze their feedback to find out the thorny issues affecting them. Managers are more discerning about the satisfaction of the workforce than ever before, but managing conversations can come with other issues when employees do not receive the attention they need. Intranet portals allow organizations to step up and manage feedback in one place.

Gone are the days when employees could buy organizational propaganda. Teams demand clear and straightforward direct communication. HR managers can leverage intranet portal software to establish sites dedicated to providing employee feedback. Moreover, educative pieces can be shared via the in-built blog feature as a way to offer feedback for personnel that requires clarifications on specific issues.

Interactive and Intuitive Platform

We love intranet portal software because the information posted in blogs, forums, and community sites within the platform can be tagged, updated, and versioned. People can like and comment on articles, policies, upcoming projects, and other matters within the organization. Also, managers, through the notification tool, can receive notifications whenever issues relating to their departments, are mentioned within the blog.

In today’s world of the dispersed workforce, we expect companies to hire both in-house and remote workforce. Communicating business strategy and brand’s culture to a dispersed workforce has been made easier with the intranets. With social-media-like features, users can ask questions, search for documents, join community sites, and engage in discussions.

Dismantling Communication Barriers

Protocol is revered in conventional organizational communication systems, which makes it almost impossible for junior teams to contact top executives directly. But with the intranet portal software, we’re looking at a system where everyone can contact or tag managers and executives. Workforces can receive direct first-hand information from their leaders.

Additionally, the intranet portal allows a business to adopt gamification effortlessly. Encourage the use of the intranet by pulling out employees from traditional interaction systems such as the email through rewards, points, or badges.

As you set out your journey towards creating a tool that will foster internal communications in your organization, bear in mind that cloud intranets such as the LS Intranet are cheaper, scalable, and easy to deploy. Contact us today, and we’ll help you design a system that is suitable for your business needs.

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